When someone visits www.tvwindows.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website i.e. via our Quote Request Form, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
You can read more about the cookies we use and why we use them on our Cookies Notice page.
Occasionally we link to another website from our website (a developer we have worked with or a commercial client). This privacy notice does not cover other websites. We encourage you to read the privacy statements on the other websites you visit.
We are active on Facebook, Twitter, LinkedIn, Pinterest and Instagram. If you send us a direct or private message via a social media channel, we will delete it after 3 months.
Hand-written and/or signed contracts are scanned and stored electronically. The original copies are shredded by us, on site.
Thames Valley Windows tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’. If we do hold information about you we will:
To make a request for any personal information we may hold you need to put the request in writing and send it to:
Thames Valley Window Company
44 Longshot Lane
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
We regularly review our Privacy Notice. This Privacy Notice was last updated on 10th May 2018.