16th July 2020

COVID – 19 – Double Glazing Berkshire

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Posted by: tina

Update 16th July 2020 – COVID – 19

COVID – 19 - Double Glazing Berkshire

Guidance for Customers Visiting Our Showroom

In line with the latest Government guidance on the easing of lockdown restrictions, we are delighted to announce that our Bracknell showroom is now open by appointment only but operating under strict social distancing and preventative measures.

We want to make your visit as risk-free as possible, so we are limiting the number of visitors at any one time. Therefore, we would ask all visitors to abide by the following guidelines.

  • On entry to the showroom, you will be asked to sign in, sanitise your hands with the hand sanitiser provided (soap and water can be provided if you prefer) and wear a face mask.
  • Social distancing of at least 1m must always be observed. This is not optional.
  • If you are showing any symptoms of the coronavirus, please do not enter the showroom.
  • On leaving the showroom, we will ask you to sign out

However, we highly recommend that you make an appointment to ensure we have a designer available to discuss your requirements, please get in touch with us to book a showroom appointment.

INSTALLATION AND SERVICE TEAM

Our installation and service team are now operating as normal. Following HM Government’s advice and guidelines, we have modified our practices and procedures to ensure we are COVID-19 secure and we can work safely in other people’s homes.

Please see the below for full details:

Working Safely During COVID-19
Staying Secure During COVID-19

OFFICE TEAM

We are temporarily working with reduced office staff so it may take us a little longer than usual to respond to you, your patience is very much appreciated.

We want to thank you for your continued support and are very much looking forward to working with you.

Stay alert, stay safe.

Thames Valley Window Team

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