Support & Maintenance

  • 2nd December 2022

    Window Repairs – How to Change a Window Handle

    One of the technical team here at Thames Valley Windows talks about How to Change a Window Handle.  Video Transcription Okay, for a simple handle change, what you’ll require normally is a Stanley knife and a Philips screwdriver. So, first of all, you’re going to have two what we call handle screw cap covers. So, I’m just going to…

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    Posted by: David
  • 25th November 2022

    Window Repairs – How to Fix a Creaking or Squeaky Window

    One of the technical team here at Thames Valley Windows helps to answer the question How do you Fix a Dropped Window?  Video Transcription If you’re having issues with your window closing or making strange sounds that they didn’t make when they were first installed… So, for example, this one… has an ever so slight squeak. So, what I’m…

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    Posted by: David
  • 15th November 2022

    Front Door Repairs – How to Fix Door Handle Not Fully Engaging to Top

    One of the technical team here at Thames Valley Windows talks about How to Fix Door Handle Not Fully Engaging to Top. Video Transcription A common issue we have with doors a lot of the time is handles not fully engaging all the way to the top. So, to get over this, you’ll need a 4mm Allen key and then…

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    Posted by: David
  • 9th November 2022

    Window Repairs – How do you Fix a Dropped Window?

    One of the technical team here at Thames Valley Windows helps to answer the question How do you Fix a Dropped Window? Video Transcription Normally, if a window’s dropped and you’ll find that the bottom locking side of the window will be rubbing on the bottom. Now, nine times out of ten, this will probably need an engineer because it’ll…

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    Posted by: David
  • 27th October 2022

    Door Maintenance – How to Lubricate a Door Mechanism

    One of the technical team here at Thames Valley Windows shows you how to lubricate a door mechanism. Video Transcript Okay. So, it’s very important that you maintain your door sort of every three months, just to keep the locking mechanism working as it should do, and it stops any dust and debris that might get inside it. So, I’m…

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    Posted by: David
  • 17th October 2022

    Door Maintenance – How to Adjust External Door Hinges

    One of the technical team here at Thames Valley Windows shows you how to adjust external door hinges. Video Transcript Okay. So, normally, a lot of our door adjustments tend to be because the door is normally rubbing on the bottom here. So, to get over this, what we would normally do is take a Stanley knife and you’ll see…

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    Posted by: David
  • 7th October 2022

    Front Door Repairs – How to Fix a Front Door that is not Shutting Properly?

    One of our technical team here at Thames Valley Windows shows you how to fix a front door that is not shutting properly. Video Transcript “Now, another issue can be if the door isn’t quite engaging properly and it tends to want to bounce back. Normally, this is to do with the one that’s in the middle, which is what…

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    Posted by: David
  • 29th November 2021

    Misted Double Glazed Windows – How to Clear and Prevent It

    During the colder winter months, misted double glazed windows is a common issue for many homeowners. Whilst we would typically associate misting with single glazing, it can also occur with double or triple glazing. As double-glazing experts, one question we are asked many times at this time of year is ‘how to clear or prevent misted double glazed windows. Misting…

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    Posted by: tina
  • 7th July 2021

    Why is My Bifold Door Track Full of Water?

    There is nothing worse than installing beautiful bi-fold doors only for the track to fill with water and leak into your home. If this is happening to you, then you will want to find an effective solution. Check out the most common reasons for this problem and find out how to fix them with our handy guide. Problem 1 –…

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    Posted by: Reuben
  • 24th June 2021

    How to Replace a uPVC Window Latch

    uPVC double glazed windows are long-lasting and durable, but sometimes the window latch can stop working and needs to be replaced with a new one. Rather than installing a brand new replacement window, follow our step by step guide to replacing a uPVC window latch with ease. Get the Right Parts The first thing you will need to do is…

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    Posted by: Reuben
  • 17th June 2021

    How to Repair a Cracked uPVC Window Frame

    When you have uPVC windows, you can be forgiven for believing that they do not need maintenance in order to stay in good working order. This is because they are made from hard-wearing materials that are built to last. However, there are occasions when your frames may get cracked and need to be repaired. Find out more about what to…

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    Posted by: Reuben
  • 11th June 2021

    What To Do About Chipped Paint On Aluminium Window Frames

    Aluminium window frames offer a host of benefits to homeowners, so it isn’t too surprising that many people opt for them over the alternatives. However, if the paint on the window frame becomes chipped, what can you do about it? Here, we offer you some top tips to point you in the right direction. The Benefits Of Aluminium Windows Some…

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    Posted by: Reuben
  • 4th June 2021

    How To Repair Scratches On Coloured Window Frames

    Coloured window frames are a great addition to any home, adding aesthetic appeal to your property. However, coloured frames are, unfortunately, no less susceptible to damage than plain white ones. Although uPVC is remarkably resilient and durable, it can still be scratched and pitted by mechanical means. For example, if you accidentally scrape a mortar trowel on the window frame…

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    Posted by: Reuben
  • 28th May 2021

    How To Prevent Window Condensation

    No matter what type of building you live in, whether it be a period property or a new-build home, you may experience an issue with energy-efficient windows and condensation. While it may appear to be a minor problem, if you don’t deal with it quickly it could cause long-lasting problems that can be costly to fix including mould and dampness….

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    Posted by: Reuben
  • 24th April 2020

    CPD Seminars For Architects and Property Developers

    Internorm – Glazing for the Future – Virtual CPD Seminar Due to the current situation in the UK and significant concern about COVID-19 and social distancing, we are moving all RIBA approved  CPD seminar events to virtual on-line training at present. We are proud to announce that Internorm is offering a free 1-hour Continuous Professional Development Seminar – helping you…

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    Posted by: amiee
  • 1st February 2020

    Double Glazing Repairs & Maintenance – FAQs

    Double glazing repairs and maintenance at Thames Valley Windows is for our own customers where we have installed double and triple glazing into properties in Berkshire, Surrey, Hampshire and beyond. I’ve got mould on my window Windows don’t cause mould; what could be causing it is condensation. We would advise for increased ventilation. My door handle spins round and round…

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    Posted by: tina
  • 30th November 2019

    Standard Window Sizes v Bespoke Made to Measure?

    Are all Windows Standard Size? When replacing existing windows, or installing new double glazed windows, homeowners ask the question does my home have standard window sizes? Technically there are no standard window sizes for every property in the UK. While some window manufactures and DIY retail stores stock ready-made standard window sizes, this can cause confusion to homeowners looking to…

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    Posted by: tina
  • 1st November 2017

    Blog: Window Condensation

    At this time of year, we see an increase in the number of calls regarding condensation. Many people find that with their new windows, comes condensation, and this is often an unwelcome surprise. Although it may not be welcome, do be assured that condensation on the inside and/or outside of your windows is proof that your new windows are doing…

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    Posted by: Carly
  • 11th March 2016

    Blog: How to maintain your uPVC windows

    Clean windows have a significant impact on the attractiveness of your home. With uPVC windows, very little maintenance is needed – re-painting and weather-proofing are not things you need to think about when you’ve opted for uPVC, but you will need to maintain the working parts and keep them clean. This post will tell you how to maintain your uPVC…

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    Posted by: Carly
  • 23rd February 2016

    FAQ: What is condensation and how do I prevent it?

    Condensation is water that collects as droplets on a cold surface when humid air is in contact with it, much like when you remove a canned drink from the fridge, you may notice that it has droplets of water on the outside. The temperature on the surface of the can is reduced as air passes over it. As the air…

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    Posted by: Carly

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